The challenge
Interim solution under regulatory pressure
Hanseatic Bank works closely with the OTTO Group, which operates a growing marketplace business. However, it lacked its own regulated payment company to handle the payment acceptance business. This created the need to quickly develop an interim solution that was both regulatory compliant and met all marketplace requirements. The situation was complicated by the large number of parties involved, the strict regulatory framework, and the high operational relevance of the processes for merchants and end customers.
The solution
Establishment of a regulatory-compliant structure
OSTHAVEN took over the management of the project to establish a robust interim solution for payment processing for the OTTO marketplace on behalf of Hanseatic Bank. To this end, strategic options for action were evaluated, regulatory requirements were analyzed in a structured manner, and all necessary operational processes were modeled. OSTHAVEN managed the technical coordination between Hanseatic Bank, the OTTO Group, and service providers, defined the necessary process steps, and supported the implementation, including the development of a regulatory-compliant merchant onboarding and processing logic. The result was a ready-to-use interim solution.
The result
Stable foundation for the target architecture
With the new interim solution, Hanseatic Bank now has a fully regulatory-compliant setup for processing the OTTO Group’s payment acceptance business. The complex coordination between all parties involved was successfully orchestrated, risks were reduced, and the requirements of the marketplace model were clearly mapped. In addition, the project strengthened internal understanding of regulatory and operational payment processes and laid the foundation for future, permanent target architectures.
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