The challenge
Complex payment products under time pressure
VR Payment needed experienced support in product management at short notice, particularly in the areas of e-commerce and acquiring. At the same time, it lacked the internal capacity to handle the complex requirements of various projects and manage external service providers. The product lines required a deep understanding of collecting models, APM integrations, and regulatory frameworks. The goal was to professionally bridge the resource gap without losing speed, quality, or market requirements.
The solution
Interim expertise for e-commerce and APM
OSTHAVEN provided an experienced interim product manager who immediately took on responsibility and managed key issues in the areas of e-commerce, acquiring, and APM. This included managing external service providers, further developing the company’s own collecting system, and designing a new white label partnership.
Thanks to in-depth payment expertise, close coordination with internal stakeholders, and clear prioritization, product management was stabilized and decision-relevant tasks were efficiently driven forward.
The result
Stabile Steuerung trotz Engpass
The interim product manager completed critical task packages, ensured the technical management of external partners, and provided noticeable relief for the internal team. VR Payment benefited from in-depth market and product knowledge, which enabled projects to be implemented on schedule despite resource bottlenecks. The collaboration strengthened internal clarity about requirements and priorities and laid the foundation for the sustainable further development of key e-commerce and acquiring products.
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